Diamond Management System

The Complete Platform for Diamond Dealers

Genlix DMS streamlines every step of the wholesale jewelry workflow — from customer orders and vendor verification through shipping, consignment tracking, invoicing, and payment collection — all in one secure system.

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38+ Order Statuses
12+ Email Templates
6 Shipment Types
Orders & Inventory

Manage diamonds, melee and jewelry items with full lifecycle tracking.

Shipments & Logistics

Carrier-integrated shipping labels, tracking, and status updates.

Invoicing & Payments

Automated invoices, partial payments, and outstanding balance tracking.

Memo / Consignment

Full memo workflow with keep/return decisions and freight invoicing.

How It Works

From Order to Payment — Automatically

The central state engine handles every status transition so your team focuses on the business, not the system.

1

Order Received

Customer places an order via the mobile app or admin places it manually. Order enters NEW status instantly.

2

Items Verified

Admin team verifies price & stock per item. Bulk verification via Excel upload. Vendor stock-request emails sent automatically for backorders.

3

Shipped & Tracked

Drag-and-drop shipment builder. One click dispatches via integrated carrier with label generation. Tracking polled every 4 hours automatically.

4

Invoiced & Paid

Invoice generated for shipped items. PDF sent by email. Customer pays — balance updates to COMPLETED automatically.

Platform Capabilities

Everything Your Back Office Needs

Built specifically for diamond and jewelry wholesalers — every feature reflects how the trade actually works.

Order Management

38 order statuses across 8 lifecycle levels. Automatic status transitions via the central state engine. Per-order notes, force-override with audit trail, and order pooling for shipments.

38 Statuses Auto-Transitions Force Override Order Pooling

Item Verification

Per-item verification with verified price. Bulk verify dozens of items via Excel upload. Backorder detection with automatic vendor stock-request emails.

Bulk Excel Upload Verified Price Backorder Handling

Shipment Management

6 shipment types. Drag-and-drop builder. Auto-split by vendor. ParcelPro carrier integration for labels and tracking. Manual label upload for any carrier. Background tracking every 4 hours.

6 Shipment Types ParcelPro API Auto-Tracking Package Slip PDF

Memo / Consignment

Full memo lifecycle — dispatch, customer keep/return decision, return shipment creation, memo confirmation invoicing, and return freight invoicing. Automated reminder emails.

12 Memo Statuses Keep/Return Return Freight Invoice

Invoicing

Three invoice types: Standard, Memo Confirmation, Return Freight. Create invoices for any subset of shipped items. PDF generation and one-click email delivery. Automatic status tracking.

3 Invoice Types PDF Generation Email Send Balance Tracking

Payments

Record CC, Wire, Check, and Credit Memo payments against specific invoices. Invoice status updates automatically. Outstanding balance rollup across all orders per customer.

4 Payment Methods Inline Recording Balance Rollup

Customer & Company

Company master with customer levels, multiple addresses, and partner flags. Registration approval workflow. User-company linking with role-based access per company.

Multi-Address Customer Tiers Registration Flow

Automated Notifications

12+ email templates triggered at key workflow stages — order confirmation, verification, shipping, delivery, memo reminders, vendor stock requests, and welcome emails.

12+ Templates Thymeleaf HTML Async Delivery
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38+ Order Statuses Managed
12+ Automated Email Templates
6 Shipment Flow Types
26+ Mobile API Endpoints

Real App Screenshots

See It In Action

Actual screenshots from the live Genlix DMS platform — desktop portal and mobile app, side by side.

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Admin Dashboard overview Admin Dashboard detail
Dashboard — mobile view
Dashboard — mobile detail

The admin dashboard gives you a bird's-eye view — open orders, active shipments, pending invoices, and weekly payment totals at a glance. Available on desktop and mobile.

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Customer Orders Tab Customer Items Tab Items Tab — detail Items Tab — actions
Orders — mobile
Items — mobile

Full customer-view: order list with live status badges, item details with verification controls, bulk-verify via Excel upload, and per-item action buttons.

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Shipment Builder Shipment Builder — step 2 Shipment Builder — step 3 Dispatched Shipments Dispatched Shipments detail Return shipments
Shipment builder — mobile
Dispatched shipments — mobile

Build shipments by pooling verified items, auto-split by vendor, generate ParcelPro carrier labels, and track dispatch and return shipments in real time.

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Invoices tab Invoice creation Invoice details Payments tab Record payment Return invoice
Invoices — mobile
Payments — mobile

Create invoices for any shipped items, send as PDF by email, record wire/check/ACH payments against open balances, and generate return invoices for memo goods returned.

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Memo Tracking Dashboard Memo items list Memo actions Memo return tracking Memo detail
Memo Tracking — mobile
Memo items — mobile

The memo dashboard shows every consignment item across all customers — who has it, its decision status, and what action is needed next. Automated reminders keep customers on track.

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Use Cases

Built for Your Whole Team

Admin Team

Full portal access for managing customers, orders, items, shipments, invoices, and payments. Bulk-verify items via Excel. Build shipments with drag-and-drop. Record payments against open invoices.

Customer Service

Customer-centric view shows everything for one account: open items, shipments in transit, pending invoices, payment history, and activity log — filtered, sorted, and paginated.

Mobile / Field Sales

REST API secured with per-device tokens lets field sales place orders, check order status, confirm shipments, and download invoice PDFs from any mobile application.

Common Questions

Frequently Asked Questions

Quick answers to the questions we hear most often from prospects and IT teams.

Genlix DMS is a Diamond Management System built specifically for diamond and jewelry wholesalers. It manages the entire back-office workflow — orders, item verification, shipments, consignment (memo), invoicing, and payment collection — in a single, secure web application.
Genlix DMS is self-hosted. You deploy it on your own server or private cloud. Your data never leaves your infrastructure. There is no monthly SaaS fee — you own the software and run it on your own terms.
No. The central state engine (OrderStatusManager) automatically transitions orders to the correct status whenever items are verified, shipped, invoiced, or paid. Manual status changes are available for exception handling but are rarely needed.
A memo order (consignment) is when you ship goods to a customer "on approval" — they decide to keep or return them. Genlix DMS tracks every memo item through dispatch, decision, invoicing, and return. Automated reminder emails are sent to customers who haven't decided after a configurable period.
The primary integration is with ParcelPro (commonly used for insured jewelry and diamond shipments). The architecture also supports USPS and Malca-Amit extensibility, and manual label upload is available for any other carrier. A dummy mode bypasses the real API for testing.
Yes. You can create an invoice for any subset of shipped items on an order. Items already invoiced are automatically excluded from future invoice creation for the same order.
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Ready to bring your back office into one place?

Genlix DMS is deployed on your own servers — no SaaS subscription, no data leaving your network. Get in touch to schedule a live walkthrough.

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